Important: These terms are a general business template and are not legal advice. Have qualified counsel review them for your company, location, services, and customers before launch.
These Terms of Service (“Terms”) govern access to Chroify, including its scheduling, booking, client portal, team, communication, invoice, receipt, review, and support features (“Service”). By accepting these Terms or using the Service, you agree to them. If you accept for an organization, you represent that you have authority to bind it.
1. Eligibility and accounts
You must be at least 18 and legally able to contract. Provide accurate information, keep credentials confidential, use individual accounts, and promptly report suspected unauthorized access. You are responsible for activity under your account except to the extent caused by Chroify’s breach of applicable duties.
2. Customer responsibilities
Business owners control the client, worker, appointment, message, invoice, receipt, and related data they submit (“Customer Data”). They must have lawful authority and required notices or consents to collect, use, upload, message, and retain Customer Data. Business owners are responsible for their services, staff, bookings, pricing, taxes, refunds, communications, consumer-law compliance, and honoring appointments.
3. Acceptable use
You may not misuse the Service, violate law or third-party rights, upload malware, probe or bypass security, scrape or overload the Service, send unlawful or unsolicited communications, impersonate others, reverse engineer except where law permits, or use the Service for highly sensitive regulated data unless Chroify expressly agrees in writing.
4. Plans, payments, and taxes
Paid plans renew according to checkout terms until canceled. Fees are due as stated, generally non-refundable except where required by law, and may change after advance notice. You are responsible for applicable taxes. Payment processing may be provided by Stripe or another processor under its terms.
5. Communications and third-party services
You authorize operational account and service communications. You are responsible for obtaining consent before sending marketing, SMS, or email to clients. Third-party services such as Supabase, Vercel, Stripe, email, SMS, or AI providers are governed by their own terms and may affect availability.
6. Security and privacy
Chroify uses reasonable administrative, technical, and organizational safeguards but no system is completely secure. You must use strong passwords, limit access, and promptly report incidents. Our Privacy Policy explains personal-data practices. Business customers may need a separate data processing agreement depending on applicable law.
7. Intellectual property and feedback
Chroify and its licensors retain rights in the Service. You retain rights in Customer Data and grant Chroify a limited license to host, process, transmit, and display it solely to provide, secure, support, and improve the Service. Feedback may be used without restriction or compensation, without identifying you.
8. Availability, changes, and beta features
The Service may change, experience downtime, or contain errors. Beta or AI features may be inaccurate and must be reviewed by a human. Do not rely on the Service as the sole record for emergencies, safety-critical work, legal deadlines, medical care, or financial decisions. Maintain appropriate backups and business continuity procedures.
9. Suspension and termination
We may suspend or terminate access for nonpayment, security risk, unlawful use, material breach, or to protect users and the Service. You may stop using the Service and cancel a paid plan. Data export and deletion are subject to plan capabilities, legal obligations, backup cycles, and the Privacy Policy.
10. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” Chroify disclaims implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and that the Service will be uninterrupted, error-free, or completely secure. Nothing excludes warranties that cannot legally be excluded.
11. Limitation of liability
To the maximum extent permitted by law, Chroify will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, goodwill, or data. Chroify’s aggregate liability arising from the Service will not exceed the greater of fees paid for the Service during the twelve months before the event or USD $100. These limits do not apply where prohibited or to liability that cannot legally be limited.
12. Indemnity
To the extent permitted by law, business customers will defend and indemnify Chroify from third-party claims arising from their services, Customer Data, unlawful communications, violation of law, or breach of these Terms, except to the extent caused by Chroify.
13. Disputes and governing law
Before filing a claim, contact us and allow 30 days for informal resolution. Governing law and courts will be those applicable to the Chroify operator’s principal place of business, without overriding mandatory consumer protections. Any arbitration, class-action waiver, or venue-specific clause should be added only after review by qualified counsel.
14. Changes and contact
We may update these Terms. Material changes will be presented for renewed acceptance or otherwise notified as required by law. Continued use after the effective date constitutes acceptance where permitted. Send legal notices to legal@chroify.com and general support requests to support@chroify.com.